At Stars Connect Agency ("SBA," "we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, including booking meet-and-greets, purchasing fan cards, or using our website.
We may collect the following types of personal information:
1.1. Contact Information: This includes your name, email address, phone number, and mailing address.
1.2. Payment Information: When you make a purchase through our services, we collect payment details such as credit card information and billing addresses.
1.3. Booking Details: Information related to meet-and-greet bookings, including event preferences, dates, and any special requests.
1.4. Fan Card Information: Information related to the purchase and use of our fan card program, including membership details and benefits.
1.5. Communications: Records of your interactions with us, including emails, chats, and customer service inquiries.
1.6. Website Usage Information: We may collect information about your use of our website, including IP addresses, browser type, and device information.
We use your personal information for the following purposes:
2.1. Booking and Event Management: To facilitate meet-and-greets and manage bookings effectively.
2.2. Fan Card Program: To administer the fan card program, provide benefits, and offer member-exclusive services.
2.3. Customer Support: To respond to your inquiries, requests, and provide support.
2.4. Marketing and Promotions: To send you promotional materials, newsletters, and updates about our services, but only with your consent.
2.5. Analytics and Improvements: To analyze website usage data and improve our services.
We may share your personal information with:
3.1. Celebrities: To facilitate meet-and-greet bookings.
3.2. Service Providers: To assist in processing payments, managing events, and providing customer support.
3.3. Legal Obligations: When required by law or to protect our rights, safety, or those of others.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
You have the right to access, update, or delete your personal information. You can also opt-out of marketing communications by following the unsubscribe instructions in our emails.
We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website.
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at support@starsconnectagency.com.
By using our services, you consent to the practices described in this Privacy Policy.